Privacy Policy

 

The personal information you share with us via our site is governed both by our Privacy Policy and GDPR legislation (General Data Protection Regulation – a new set of rules designed to give EU citizens more control over their personal data).

When you purchase something from our R&M site, we collect the personal information you give us such as your name, address and email address. We do not share your personal information with any third parties.

When you browse our site, just like most retail sites we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our collections, launches or promotions. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

We use Mailchimp to manage and collate our marketing mailing lists. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for specific consent. If, after you opt-in to Marketing consent or similar, you change your mind, you can contact us at hello@ryeandmoor.co.uk and we’ll unsubscribe you. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 02/10/2018.

Our site is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall and adhere to GDPR legislation. You can read Squarespace Terms of Service and Privacy Statement at https://www.squarespace.com/privacy

Payment

When you use a direct payment gateway to complete your purchase, Squarespace stores your credit card data. Payments on our site are processed using Paypal a secure and trusted online payment gateway. You can read their Privacy Policy here https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cookies

We use cookies to improve your experience of the R&M site. A cookie is a small file that is downloaded onto your computer when you visit a website.  It allows us to recognize and tailor our site to you and it won’t harm your computer. You can amend your cookie settings in your browser but that may mean that you won’t be able to add and buy products from our store. You can see a list of the cookies that Squarespace operates, the duration & reason for use https://support.squarespace.com/hc/en-us/articles/360001264507-About-the-cookies-Squarespace-uses

Copyright

This site, our designs and products within it are copyright of Rye&Moor.

Photography copyright Katrina Campbell.

Contact Us

Questions about our Terms of Service and Privacy Policy should be sent to us at hello@ryeandmoor.co.uk